After an overwhelming response, these were the most frequently asked questions you had
Q: What does All in One mean?
A: The enclosure houses the inverter, AC & DC & PV circuit breakers, UPS, batteries, wiring, WiFi and touchscreen, therefore minimising install time and simplifying site layout.
Q: How does the UPS work?
A: The UPS function gives you access to the battery power in the event of a power failure, keeping your lights and freezer going for example.
Q: How long does the UPS last?
A: The batteries can be recharged from the sun meaning that you can still have power indefinitely in the event of a long power failure such as a bushfire.
Q: What happens in the unlikely circumstance of a fault?
A: The unit contains a manual bypass, meaning you can switch back to grid power until the fault is rectified.
Q: Can the unit be installed without solar or other home generation sources?
A: Yes the system can be used for peak shaving on dual tariff, meaning you can install the solar later if you wish.
Q: Does the unit support charging from the grid?
A: Yes the batteries can be charged from the grid if necessary.
Q: How does the unit normally work?
A: The unit will charge the batteries first from solar, it will give priority to the house load and export any excess power to the grid.
Q: How do you install the batteries?
A: The batteries slide into their rack and you simply plug in the DC plug, a communication cable and add 2 screws to secure it in the rack.
Q: Can you add more batteries?
A: Yes, the unit can be bought with as many battery modules as you want and you can simply add more modules at a later date to increase your storage capacity.
Up to 6 modules fit inside one unit equaling 19.2kWh of storage
Q: How much load can the unit handle?
A: The unit has 2 outputs, the UPS can have 4600W of load with 1.5 times this in overload meaning you can have you A/C connected for example.
The inverter is bi-directional so this can also handle 4600W of load. Total load is 4600W.
Q: Can the unit be programmed to charge at off peak times?
A: Yes the system can be told start and stop time for charging from grid.
Q: Are the charge and discharge rates variable?
A: Yes the charge and discharge power levels can be programmed if needed.
Q: Can the discharge rate be set to a certain level regardless of home consumption - i.e. would allow export?
A: Yes the discharge rate is time and power settable to allow this function.
Q: What is the standard operating mode?
A: Standard option is load following so there is no power consumed from the grid unless there is no solar and the batteries are fully discharged.
Q: What communication options are provided to communicate to the system?
Q: How do I monitor the unit?
A: The unit has apps on iPhone and Android for a quick check, and then there is in depth data recorded on our server which is view-able once you register the system.
Q: Describe features of the battery cells and associated BMS which support safety.
A: Over voltage, over current, under voltage, over temperature, cell fail, communication lost.
Q: Provide details of any testing undertaken to validate battery safety.
A: Complies and tested to IEC61233, UL1642
Q: Describe the protection devices/software of the system (i.e. overcurrent, anti-islanding, ground fault detection).
A: Overcurrent, anti-islanding, ground fault detection, software based shut down.
Q: What standards does the unit comply with?
A: Complies with AS4777, AS3100, IEC62109-1/-2, IEC62040-1. Please see our datasheet.
Q: Are there any specific position restrictions?
A: We recommend no direct sunlight and natural ventilation.
Q: Is the system wall mounted or ground mounted?
A: Ground mounted with wall bracket to secure it to the wall.
Q: What is the “typical” (or range) installation time needed to install the system?
A: 4 hours, as most of the wiring has already been done inside the unit. The system needs one 3 core cable for AC feed, one 3 core cable for UPS output, one 2 core comms cable for the grid current transformer, all three can be ran to the distribution board. The 2 PV string connect quickly via MC4 connectors and the PV circuit breakers are already installed and wired.